Our Lady of Mercy Parish

4432 N. Troy Street
Chicago, Illinois  60625

Resources - Recursos

Archdiocese of Chicago




Protection of Child and Youth

To report an allegation of abuse and/or neglect of minors, contact the Department of Children and Family Services (DCFS) Hotline at 800.25.ABUSE and/or contact your local police department. You can also contact the Office of the Protection of Children and Youth (OPCY) at 312.534.5254.


Violence Prevention 


Renew My Church


Other Offices & Ministries


Financial Misconduct

Confidential Hotline: 312.534.8300



Financial Assistance


ComEd Cares


For information on LIHEAP visit
or call 877-411-9276.


People's Gas Payment Plan

Call the Community and Economic Development Association (CEDA) at 800-571-2332 or use the CEDA Energy Service Site Locator to find the application site nearest you.


Rental Assistance


Employment Opportunities

There are companies in need of employment support during this crisis. Organizations that can help support those looking for work are Skills for Chicagoland’s Future and the Chicago Cook Workforce Partnership.


Catholic Charities

Need financial assistance?

See if you qualify by using our online questionnaire:

Rent, SNAP or Utility Assistance

(312) 655-7700 in Chicago

(847) 782-4000 in Lake County

Hotlines - Services


Child Abuse


1-800-358-5117 (TTY)


National Domestic Violence Hotline




Illinois Domestic Violence Hotline

Call or text 877-863-6338 


24-hour Adult Protective Services Hotline:1-866-800-1409

1-888-206-1327 (TTY)


Senior HelpLine


1-888-206-1327 (TTY)


National Suicide Prevention Lifeline




Coronavirus Hotline 


Coronavirus Resources - Chicago


Illinois Attorney General - Hotlines


Online Christian Counseling

Christian counseling blends spiritual elements with professional mental health counseling. For many people seeking treatment for mental health issues, involving their faith with the personal growth and emotional work they do inside and out of therapy can help their success. Many licensed Christian therapists can diagnose and treat mental illness.